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Refurbished Apple iPhone 7
Refund Policy
At SYSNET, customer satisfaction is our priority. We strive to offer quality products and reliable services. However, if you are not fully satisfied with your purchase or repair, please review our refund policy below.
1. Eligibility for Refunds
Refunds are only applicable under the following conditions:
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The product is found to be defective or non-functional at the time of purchase and is reported within [X] days (typically 3 to 7 days).
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A repair service was not completed successfully, and the issue remains unresolved despite our best efforts.
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The product sold does not match the description provided during the sale.
To request a refund, you must provide a valid receipt or proof of purchase.
2. Non-Refundable Items
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Second-hand products sold in working condition and checked in front of the customer are non-refundable unless a major issue is found and reported within the eligible time frame.
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Accessories such as AirPods, smartwatches, chargers, cables, etc., are non-refundable unless they are sealed and unused.
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Refunds are not provided for customer-caused damage, including water damage, accidental drops, or software issues after purchase.
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Change-of-mind returns are not accepted.
3. Process for Refund
If your request meets the refund conditions:
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Visit our store with the product and proof of purchase.
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Our technician will inspect the item to verify the issue.
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Once approved, a refund will be processed in the original payment method within [X] business days.
4. Exchanges
In some cases, we may offer an exchange instead of a refund if a similar product is available. This is subject to stock availability and product condition.
5. Services
If a repair service cannot be completed or the same issue returns within the warranty period, we may offer a re-service, partial refund, or full refund depending on the case.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
SYSNET
Phone: +91 99863 77081
Email: sysnetlaptopsandmobiles@gmail.com
Address: #21, 2nd Cross 5th Main Bescom Road, kullappa Circle , kamanahalli banglore-84, 560084